Insurance · Financial Services · Digital Products · Brazil
Building a Digital Insurance Business
Context
A major financial services organization was developing a fully digital insurance business designed around online customer experiences.
Challenge
Create an end-to-end digital insurance journey, connecting product discovery, quotation, purchasing, technical implementation and commercial launch activities.
Founder contribution
- Co-led digital product initiatives.
- Led work across customer discovery and product development.
- Supported experimentation and customer experience optimization.
- Coordinated cross-functional stakeholders across digital quoting and purchasing journeys.
Measurable impact
300K
Policyholders
US$50M
Insurance premiums during the first 12 months
The digital insurance business reached approximately 300,000 policyholders and reported US$50 million in premiums during its first year.
Tangible outcomes
- Customer-facing digital insurance product launched.
- Digital quotation and purchasing experiences developed.
- Product experimentation incorporated into the delivery process.
- Product and GTM activities coordinated.
Selected achievements from our founder's professional career. Financial, product and organizational figures reflect the results of initiatives he helped lead, not ZettaGo's own revenue or direct client engagements.